HealthCare.gov

I was embedded as a member of the product team at the U.S. Centers for Medicare & Medicaid Services. We worked to redesign and launch a scalable health insurance marketplace and streamline the enrollment process for Healthcare.gov, which has provided over 50 million people with improved access to health insurance.

Responsibilities Included:

Stakeholder Interviews, Wireframes, User Flows and User Interface Design, Prototyping, User Testing, Design System, Accessibility Testing, A/B, and Multivariate Testing
Case study to be updated with the end-to-end process.

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